Shipping

United States*

Standard Shipping 5-7 Business Days

Orders over $200.00 USD

Free

Orders below $200.00 USD

$9 USD

Canada**

Standard Shipping 5-7 Business Days

Orders over $200.00 USD

Free

Orders below $200.00 USD

$15 USD

*United States – Alabama, Alaska, American Samoa, Arizona, Arkansas, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, California, Colorado, Connecticut, Delaware, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Micronesia, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, U.S. Virgin Islands, U.S. Outlying Islands, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming

**Canada – Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon

 

Note: We do not ship to PO Boxes. 

 

Processing times

We aim to process all orders as soon as possible and dispatch your order within 1-2 business days of purchase.

Orders placed on Friday after 12PM PST and over the weekend will begin processing on the following Monday.

Once your purchase has been completed, a confirmation e-mail with your order number will be sent to the email address that we have on file for you. A standard processing time of 1-2 business days after your order has been placed is required before the order is shipped out. Orders placed on Friday after 12PM PST and over the weekend will begin processing on the following Monday, and orders placed on holidays will be processed the following business day. During peak shopping periods, processing times may exceed 3-4 business days. If we are experiencing an unexpected delay in fulfilling your order, we will notify you promptly. If you have not received your goods within 10 days of purchase and our team has not reached out to you, please contact us here.

 

Delivery times

We aim to process all orders as soon as possible and dispatch your order within 1-2 business days of purchase.

Orders placed on Friday after 12PM PST and over the weekend will begin processing on the following Monday.

Orders should be received within 5-7 business days. Delivery days exclude Saturday, Sunday, and observed holidays. Delivery times are estimates only. Delivery times may be prolonged during peak shopping seasons and industry supply chain disruptions.

* Delivery to certain regions like Alaska, Hawaii, Puerto Rico, and Canada may take up to two weeks to deliver based on factors outside of our control.

 

Changing your order after it's been shipped

Shipping fees are non-refundable once shipped. Orders cannot be edited once shipped.

We can only deliver to the address provided at the checkout. If an error has been made, please contact us here. Please note that we cannot guarantee that we will be able to change the shipping address. Once the item has left our warehouse, customers will need to speak with UPS or USPS directly.

 

International deliveries (Canada)

If you are ordering outside the US, you may be charged additional handling fees. These fees can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. For all international shipments, import taxes, customs duties, and/or handling fees are calculated according to the destination country. The customer is responsible for paying any additional fees that may apply after a purchase is completed on unitednude.com. As we are unable to predict which of these fees, if any, will be applied to international shipments, please contact your local customs/ tax office for further information or visit your country’s tax authorities' website for more information.

 

Signature Required

Signature may be required to ensure a safe delivery for:

  • Orders of high value, multiple items, limited edition goods, and accessories
  • Shipments to apartments, building complexes, freight forwarding services, and unique addresses

You will be emailed tracking information that will indicate if your package requires a signature. If there isn't any information in the email that indicates a signature is required, please check your UPS or USPS tracking page.

If no one is available to sign at the time of delivery, the package may be redelivered to the ship-to address on the following business day or returned to a UPS or USPS access point. The number of delivery attempts may vary.

UPS - If you're expecting a package, but you've missed the first attempt at delivery, you may reschedule the delivery of your package here.

USPS - If you're expecting a package, but you've missed the first attempt at delivery, you may reschedule the delivery of your package here.

 

Undeliverable and Returned Packages

If you are unavailable during the time that UPS or USPS attempts to deliver your goods, a new delivery attempt will be made the following day. You can also contact UPS or USPS directly and schedule a specific collection time or even change the address.

If UPS is unable to deliver the package after a second delivery attempt and/or if the package is not collected from a UPS Access Point or USPS office within 7 days and is returned to sender, United Nude is not responsible for the re-shipping fees and/or return to sender fees. The customer is responsible for the fees associated with re-shipping the merchandise and/or failed delivery costs.

 

Lost or stolen packages

United Nude is not responsible for lost or stolen packages. Please contact us here if you think your package has been lost or stolen. We will file a UPS or USPS investigation on your behalf. Please note we are unable to further advise until the full investigation is complete.

If there is a delivery confirmation for a package but the customer did not receive it, the customer must contact us to file a claim within 60 days of the package's dispatch date.

 

CONTACT US

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.