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What is Afterpay?
Installments with Afterpay is a service that allows you to make purchases now and pay for them over time. To learn more, visit www.afterpay.com.
How do I use Installments with Afterpay?
Simply shop online on unitednude.com and checkout as normal. At checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase.
Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Where can I use Installments with Afterpay?
Installments with Afterpay can only be applied to purchases made online at unitednude.com.Payment options depend on purchase amount.
Can I use Installments with Afterpay if I'm an international customer?
Afterpay is only offered to our customers who have a US or Canada billing address, US or Canada shipping address, a US or Canada credit card, debit card, or bank account, and a US or Canada mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
For pay-in-4 payments, generally customers are required to make their down payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method.
For monthly payments, customers may be required to make a down payment at the time of purchase. The remaining payments will be deducted every month from your payment method until all scheduled payments are complete.
For all Afterpay payments, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Where can I find common questions about payments?
Check out the Afterpay Payments FAQ.
When will my items be delivered if I use Installments with Afterpay?
Afterpay orders are delivered within our standard shipping time frames here.
Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on unitednude.com using installments by Afterpay.
Are there products that are not eligible for purchase using Installments with Afterpay?
There are certain items that are restricted from purchase using Afterpay.
How do I return or exchange an item purchased using Installments with Afterpay?
Subject to United Nude's return and refund policies, if you have changed your mind, you may be able to return your Afterpay purchase for a refund. Please check that your return or exchange meets United Nude's Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service will be refunded; any interest that has already been paid will not be refunded. You may be charged interest for the period of time before your refund is processed.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at email@example.com.
What happens if I don't pay my Afterpay installments on time?
You will be prevented from using Afterpay and you may be charged a late fee.
What happens if I have a partial refund, and how does that affect my payments?
Afterpay will be notified once your refund is processed.
If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining amount to your earlier payments.
If you purchased using monthly payments, interest already paid will not be refunded. Any amounts paid toward the good or service will be adjusted, interest will be recalculated based upon the adjusted amount.
Is there a cost to using Afterpay?
Afterpay is a free service when you pay on time - there are no upfront fees charged or any interest incurred.
The only fees that may be incurred are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Afterpay account to make your payment via a different method.
We do everything we can for you to avoid late fees, including sending reminders leading up to the payment due date.
Late fees for shoppers in the USA are capped at 25% of the order value.
Does Afterpay charge interest?
Pay-in-4 purchases are always interest-free.
Monthly payments may include interest. If your installment loan includes interest, you will be able to see the amount you will owe before completing the purchase.
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.